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TERMS AND CONDITIONS.

I. Preface

By using this website, whose domain name is www.silsa.com.mx owned by Surtidora Industrial Laredo S.A de C.V. you are accepting the Terms & Conditions of Use contained in this agreement and expressly declares its acceptance using electronic means such effect in terms of the provisions of Article 1803 of the Federal Civil Code.

In case of not accepting in absolute and complete form the terms and conditions of this agreement, you must not access, use and observing the website www.silsa.com.mx

And in case the user access, use and look at the website www.silsa.com.mx shall be deemed an absolute and express acceptance of the Terms and Conditions of Use set forth herein.

The mere use of this website gives the general public user status and implies acceptance, fully and unconditionally, each and every one of the general and special conditions contained in these Terms and Conditions of Use published by Surtidora Industrial Laredo S.A. de C.V. at the moment when the user accesses the website.

Any changes to these Terms and Conditions of Use will be made when the holder thereof, in this case Surtidora Industrial Laredo S.A. de C.V. deemed appropriate, being the sole responsibility of the user to ensure become aware of such modifications.

 

II. Agreement

Accession agreement for the use of the website www.silsa.com.mx celebrating on one hand, Surtidora Industrial Laredo S.A. de C.V. and, on the other, the user, subject, both parties, as provided herein.

 

III. License

By virtue of the execution of this agreement, Surtidora Industrial Laredo S.A. de C.V. grants and grants you a non-exclusive, revocable, non-transferable right to view and use the web site www.silsa.com.mx accordance with the Terms and Conditions of Use set forth herein. For purposes of this Agreement, the parties agree that user shall mean any person of any nature that enters the website www.silsa.com.mx and / or any of the sub-pages that display content and / or person any nature to be discharged and / or use any of the services offered through this page.

The user can only print and / or copy any information contained or published on the website www.silsa.com.mx for personal use, commercial use of this information is strictly prohibited. In case of being moral person shall be subject to the provisions of Article 148, Section IV of the Federal Law of Copyright.

The reprinting, publication, distribution, assignment, sublicense, sale, electronic reproduction or other means, partial or total, of any information, document or graphic that appears on the website www.silsa.com.mx for any purpose other than business will be is expressly prohibited to the user, unless with the prior written permission of Surtidora Industrial Laredo S.A. de C.V.

 

IV. Rules for the use of the website

The user will agree that the use of the website www.silsa.com.mx is subject to the following rules:

Information contained on the website www.silsa.com.mx. You acknowledge and agree that the information published or contained in this site will be clearly identified so that it is recognized that it comes from and has been generated by Surtidora Industrial S.A. de C.V.

However, the information and opinions published on this site do not necessarily reflect the position of Surtidora Industrial S.A. de C.V. Therefore, Surtidora Industrial Laredo S.A de C.V. is not responsible for any of the information, opinions and concepts issued in the referred website. In this case, the user is encouraged to consult a specialist and / or professional in the field. Also, Surtidora Industrial Laredo S.A. de C.V. is not responsible for the information contained in the website, including subpages. The user understands that the continual use of it is under its own risk and responsibility.

Surtidora Industrial Laredo S.A. de C.V. reserves the right to block access to or remove in a partial or whole manner any information, communications or materials in its sole judgment may be: a) abusive, defamatory or obscene; b) fraudulent, artificial or misleading; c) violates copyrights, trademarks, privacy, trade secrets or intellectual property rights of a third party; d) offensive or; e) that in any way contravenes the provisions of this agreement. If the user wants more information on a specific topic provided by Surtidora Industrial Laredo S.A. de C.V. or its suppliers should consult directly with each of them, as appropriate, and / or a specialist in the field.

The user acknowledged that Surtidora Industrial Laredo S.A. de C.V. does not control or censure previously the content available on the website. Therefore, Surtidora Industrial Laredo S.A. de C.V. assumes no responsibility for the content provided in this website by independent suppliers or outside Surtidora Industrial Laredo S.A. de C.V. and has no editorial control over the content, information and / or material generated and / or provided by third parties. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties belong to their respective author and Surtidora Industrial Laredo S.A. de C.V. assumes no liability or responsibility to do so. Likewise, Surtidora Industrial Laredo S.A. de C.V. does not guarantee the accuracy, reliability, comprehensiveness and / or usefulness of any content supplied by such third parties. Additionally Surtidora Industrial Laredo S.A. de C.V. is not responsible or guarantee the accuracy, completeness, accuracy and / or reliability of any opinion, information, advice or statement expressed by Surtidora Industrial Laredo S.A. de C.V. through its website and under no circumstances Surtidora Industrial Laredo S.A. de C.V. will be responsible for any damage and / or damage, direct or indirect, arising under the trust the user placed on information obtained through its website. Surtidora Industrial Laredo S.A de C.V. reserves the right to delete or modify the content of this page, in the sole judgment of Surtidora Industrial Laredo S.A de C.V. not meet its standards or may be contrary to existing law and therefore will not be responsible for any failure or delay that is generated by deleting such material.

 

V. Formats

Users acknowledge that providing personal information required in any of the services provided on this website, give Surtidora Industrial Laredo S.A. de C.V. the authorization referred to in Article 109 of the Federal Copyright Act. In all cases, the users will be responsible for the accuracy of the information provided to Surtidora Industrial Laredo S.A. de C.V.

 

VI. Copyright and Industrial Property

Surtidora Industrial Laredo S.A de C.V. website www.silsa.com.mx logos and all the material that appears in this site are trademarks, domain names, trade names and artwork property of their respective owners and are protected by international treaties and applicable laws intellectual property and copyright.

The copyright in the content, organization, collection, compilation, information, logos, photographs, images, programs, applications, and generally any information contained or published on the website www.silsa.com.mx are duly protected I favor to Surtidora Industrial Laredo S.A. de C.V. and / or their respective owners, in accordance with applicable legislation on intellectual and industrial property.

The user is expressly forbidden to modify, alter or delete, either in whole or in part, notices, trademarks, trade names, signs, ads, and logos or in general any instructions relating to the ownership of the information contained in the site pointed out.

In case of the user transmit to Surtidora Industrial Laredo S.A. de C.V. any information, programs, applications, software or in general any material required to be licensed through the website www.silsa.com.mx the user grant this act to Surtidora Industrial Laredo S.A. de C.V. a non-exclusive, worldwide, royalty-free, perpetual free, universal license includes the right to sublicense, sell, reproduce, distribute, transmit, create derivative works from, display them openly.

The established on the previous paragraph shall also apply to any information the user post or transmit to Surtidora Industrial Laredo S.A. de C.V. including, without limitation, ideas for renovating or improving the website www.silsa.com.mx whether they have been included in any space marked page or by other means or modes of transmission known or to be developed in the future.

Therefore, the user expressly waives this act to carry out any action, suit or claim against Surtidora Industrial Laredo S.A. de C.V. its affiliates or suppliers for any actual or possible violation of any copyright or intellectual property derived from the information, programs, applications, software, ideas and other material that the user send to the web site www.silsa.com.mx.

It is our policy to act against violations that intellectual property could generate or cause as prescribed in legislation and other applicable intellectual property laws, including removing or disabling access to material that is subject to activities that infringe the intellectual property of others.

In case any user or third party consider that any contents that are or are introduced into the web site www.silsa.com.mx and / or any of its services, violating the intellectual property rights must send a notification to the following address (Put email address), which indicate:

a) personal data (name, address, phone number and email address of the claimant); b) signature with the personal data of the holder of intellectual property rights; c) accurate and complete indication of protected content rights allegedly infringed intellectual property and the location of such violations referred to the web site; d) A clear that the introduction of the indicated content is made without the consent of the holder of the rights allegedly infringed intellectual property rights; e) clear and express statement under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content constitutes a violation of the rights.

 

VII. Advertising Material

The user acknowledge and agree that Surtidora Industrial Laredo S.A. de C.V. It is an independent organization of third party sponsors and advertisers whose information, images, ads and other advertising or promotional material (the subsequent publicity material) may be published on the website www.silsa.com.mx

The user acknowledge and agree that the advertising material does not form part of the main content posted on the site. You further acknowledge and accept with this act that this material is protected by the laws on intellectual property are applicable.

 

VIII. Disclaimer of Warranties

The user agrees that using the website www.silsa.com.mx is at your own risk and that the services and products that are presented and offered are anticipated in a base and as such which are available. Surtidora Industrial Laredo S.A. de C.V. does not guarantee that the indicated page will satisfy the user's requirements or that the services offered will not suffer interruptions are safe or be error free.

Surtidora Industrial Laredo S.A. de C.V. not warrant or endorse in any way the truthfulness, accuracy, legality, morality or any other characteristic of the content of the material published on the website www.silsa.com.mx

Surtidora Industrial Laredo S.A. de C.V. is released from any responsibility and conditions, whether expressed or implied, regarding the services and information contained or available on or through this website; including, without limitation:

1) The availability of website use www.silsa.com.mx

2) The absence of virus, bugs, deactivators or any other contaminated material or with destructive functions in the information or programs available on or through this website or in general any failure in this site.

3) Notwithstanding the foregoing, Surtidora Industrial Laredo S.A. de C.V. or its suppliers may update the content of the page constantly, so the user is asked to note that some information advertised or contained through this website may have become obsolete and / or contain inaccuracies or typographical or spelling errors.

 

IX. Limitations on Liability

To the extent permitted by applicable law, Surtidora Industrial Laredo S.A. de C.V. will not be responsible in any way for direct, special, incidental, indirect, or consequential damages in any way arising out of or relating to:

1) The use or performance of the website www.silsa.com.mx with the delay or unavailability of Surtidora Laredo Industrial S.A. de C.V.

2) The lack thereof service of any information or graphics contained or published on or through the designated site.

3) The updating or failure to update the information.

4) The alteration or modification of information, in whole or in part, after being included on the site.

5) Any other aspect or characteristic of the information contained or published on the website or through the leagues that eventually included on this site.

6) The lack of other services, all previous assumptions are valid, even in cases where he has notified or warned Surtidora Industrial Laredo S.A. de C.V. about the possibility of cause such damages.

 

X. Changes to the website

Surtidora Industrial Laredo S.A. de C.V. may at any time if it deems appropriate, without alerting the user, make corrections, additions, improvements or modifications to the content, presentation, information, services, areas, databases and other elements of this site, without the in no right to any claim or compensation, or that this involves recognition of liability for the user.

 

XI. Amendments to the Agreement

Surtidora Industrial Laredo S.A de C.V. reserves the right to change the Terms of Use of this Agreement at any time, such modifications to be effective immediately through:

a) The publication on the web site www.silsa.com.mx modified agreement.

b) The notice any person of such changes.

In this way, the user agrees to review the agreement periodically in order to keep abreast of such changes. Notwithstanding the foregoing, each time the user accesses the designated site shall be deemed as an absolute acceptance of amendments to this agreement.

 

XII. Additional Terms

Occasionally, Surtidora Industrial Laredo S.A. de C.V. may add to the Terms of Use of this additional agreement provisions regarding specific areas or new services provided on or through the website www.silsa.com.mx (the additional subsequent terms), which will be published in the specific areas or new services that site for reading and acceptance. You acknowledge and agree that these additional terms form an integral part of this agreement for all legal purposes that may be required.

 

XIII. Assignment of rights

Surtidora Industrial Laredo S.A de C.V. may, at any time, if deemed appropriate, transfer all or part of its rights and obligations under this agreement. Under this assignment, Surtidora Industrial Laredo S.A. de C.V. shall be relieved of any obligation on behalf of the user, established in this agreement.

 

XIV. Compensation

The user agrees to indemnify Surtidora Industrial Laredo S.A. de C.V. its affiliates and advisors for any action, claim or demand (including attorneys' fees and court costs) arising out of any breach by the user to this agreement; including without limitation any derivative:

a) Any aspect relating to the use of the website www.silsa.com.mx

b) The information contained in or available on or through any such site or slander, defamation or any other conduct in violation of this agreement by the user in using the designated website.

c) A violation of applicable laws or international treaties on copyright or intellectual property contained in or available on or through this website.

 

XV. Termination

Surtidora Industrial Laredo S.A. de C.V. reserves the right, in its sole discretion, without notice or notification to the user to:

a) Definitely ending this agreement.

b) Discontinue or definitely stop publishing the website www.silsa.com.mx without any liability to Surtidora Industrial Laredo S.A. de C.V. its affiliates or suppliers.

 

XVI. Subsistence

These Terms and Conditions of Use and additional terms, constitute the entire agreement between the parties and supersedes any other agreement or agreement concluded before. Any clause or provision of this agreement and additional terms, legally declared invalid, will be removed or modified at the discretion of Surtidora Industrial Laredo S.A. de C.V. in order to correct their faults or defects. However, the remaining clauses or provisions shall remain in force, obligation and validity.

 

XVII. No Waiver of Rights

The inactivity by Surtidora Industrial Laredo S.A. de C.V. the exercise of any right or remedy arising from this agreement at any time shall be construed as a waiver of those rights or remedies.

 

XVIII. Applicable Law and Jurisdiction

This agreement is subject and shall be construed in accordance with the laws and the courts of Mexico.

Return Policies and / or Warranties

Our tools are always guaranteed when given the proper use for which they were manufactured and applying the operating parameters given in our technical information section which is in our electronic catalog. We will replace the goods or refund the amount, as long as the following procedure be followed:

A. Notify the customer warranty claim.
B. The person responsible for returns will contact you or send you an email with instructions for the return.
C. You must send the material covering the following requirements:

- The return of the tool must be carried out within a maximum of 30 days from the date of shipment.
- The tool must be sent in original packaging.
- The tool should be sent, marking on the outside of the package the claim number given by the executive customer service.
- The tool must be accompanied with a copy of your electronic invoice.
- The tool must be sent freight prepaid.
- The tool should not be altered, marked or used.
- There are no refunds in orders for manufacturing special tools.
- Surtidora Industrial Laredo S.A. de C.V. reserves the right to refuse the return of a product that does not comply with the above procedures.
- We put a great effort into your material to be properly packaged of what you ordered, inform us immediately if there is any missing or damage material.

Limited Warranty

- Surtidora Industrial Laredo S.A. de C.V. ensures your goods for a period of 30 days on any manufacturing defect.
- This warranty does not apply to products which have been used incorrectly or that have been modified without authorization from Surtidora Industrial Laredo S.A. de C.V.

Customer service:
Tel. (867) 719.3166 01.800.704.4040

Email:
info@silsa.com.mx

 

Cancellation policy

Cancellations
Your order may be canceled in partial or in full as long as they have not been released from warehouse.
Orders that are in pending status may be canceled by contacting customer service by telephone or email.
E-Mail: ventas@silsa.com.mx
Telephone: (867) 719.3166, 01.800.704.4040

Orders that are in a validating state or applied payment but have not yet been released from warehouse, will be canceled by contacting accounts receivable.
Requesting cancellation is important to:
• Address the area of accounts receivable
• Request the cancellation of the order

E-Mail: facturacion@silsa.com.mx
Telephone: (867) 719.3166, 01.800.704.4040

If your payment was made through deposit or bank transfer, a credit memo will be issued which you can use in your next order or refund your payment.

If you want to use the credit memo in another purchase you must request this to accounts receivable by email at facturacion@silsa.com.mx or to the customer service executive who assist you at that time your order is place.

If you wish to use the credit memo for a reimbursement of payment, you should request this to accounts receivable by email at facturacion@silsa.com.mx whom will email you the instructions where you will be asked for your bank account information. This process can take up to 10 business days from receipt of your banking information.

If your payment was by credit or debit card, refund or cancellation charges will be made to the accounts you made the payment. This process can take up to 15 business days depending on the bank policies.

If your payment was by Paypal will refund your Paypal account, this process may take 3 business days.

 

 

 

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